Legal & privacy

Privacy Policy & SMS Terms

Effective September 14, 2026

Information we collect

We collect information you provide when requesting a quote, booking or managing service, applying to haul for us, or contacting us. This may include your name, company, phone number, email address, delivery or service address, ZIP code, project and debris details, requested dates, and messages. We may also collect basic technical information such as your IP address, browser, device, referring page, and website activity.

How we use information

We use personal information to prepare quotes, respond to questions, schedule and provide requested services, send order and delivery updates, manage customer or hauler relationships, operate and secure our website, keep business records, improve our services, and comply with legal obligations.

How information is shared

We may share information with service providers that help us operate our website, communications, payments, scheduling, recordkeeping, and requested services. We may also disclose information when required by law, to protect rights or safety, or as part of a business transaction. We do not sell personal information.

SMS consent is not shared with third parties or affiliates. Mobile opt-in information and text-message consent are not sold, rented, or shared for third-party marketing or promotional purposes.

SMS Terms & Conditions

If you opt in, Direct Dumpster may send conversational and informational text messages, including quote responses, order confirmations and alerts, dumpster delivery and pickup updates, rental-extension notices, service updates, and customer-support messages. Messaging frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP or visit our Help & SMS Support page. Consent is not a condition of purchasing services.

Visit https://directdumpsterco.com/privacy for our Privacy Policy and https://directdumpsterco.com/terms for our Terms of Service.

Help & SMS support

Text HELP to (832) 699-6148, call (832) 699-6148, email [email protected], or visit directdumpsterco.com/help.

Your choices

You may decline SMS consent and still request service. You may ask to access, correct, or delete information where applicable by contacting us. We may retain information as reasonably necessary for service, recordkeeping, security, dispute resolution, and legal obligations.

Security and children

We use reasonable administrative and technical safeguards, but no internet transmission or storage system is completely secure. Our services are not directed to children under 13, and we do not knowingly collect their personal information.

Policy changes and contact

We may update this policy and will post the revised effective date here. Questions or privacy requests may be sent to [email protected] or made by calling (832) 699-6148.